Terms of Use

Effective Date: 12 January 2025

Welcome to Urban Flow Hub. By accessing or using our website (UrbanFlowHub.com) and services, you agree to comply with and be bound by these Terms of Use. Please read them carefully. If you do not agree with these terms, please refrain from using our website and services.


1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree to abide by these Terms of Use and all applicable laws and regulations.


2. Services Provided

Urban Flow Hub provides fitness classes, programs, and related services. The specific details of our offerings are outlined on our website and are subject to change without prior notice.


3. User Accounts

To access certain features of our website or services, you may be required to create an account. You are responsible for:

  • Providing accurate and up-to-date information during registration.
  • Maintaining the confidentiality of your account credentials.
  • All activities that occur under your account.

If you suspect unauthorized use of your account, please contact us immediately at [email protected].


4. Payments and Refunds

  • All fees for services are listed in Singapore Dollars (SGD) and are subject to applicable taxes.
  • Payment must be made in advance for all bookings.
  • Refunds are provided only in accordance with our cancellation and refund policy, which is available upon request.

5. Code of Conduct

When participating in our services or engaging with others through Urban Flow Hub, you agree to:

  • Act respectfully and courteously toward trainers and other participants.
  • Refrain from disruptive or harmful behavior.
  • Follow safety instructions provided during classes or events.

Failure to comply may result in removal from a session without refund and potential suspension from future participation.


6. Intellectual Property

All content on this website, including text, graphics, logos, images, and videos, is the property of Urban Flow Hub and protected under applicable copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.


7. Limitation of Liability

Urban Flow Hub is not liable for:

  • Personal injury, accidents, or damages resulting from participation in our activities.
  • Any loss or damage arising from unauthorized access to your account or personal information.
  • Service disruptions caused by factors beyond our control, such as natural disasters or technical issues.

Participants are advised to consult a medical professional before engaging in fitness activities.


8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience, and Urban Flow Hub is not responsible for the content, practices, or policies of these external sites.


9. Termination of Access

We reserve the right to terminate or suspend your access to our website and services at our discretion, without notice, if you breach these Terms of Use.


10. Changes to Terms

Urban Flow Hub reserves the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website signifies your acceptance of the revised terms.


11. Governing Law

These Terms of Use are governed by the laws of Singapore. Any disputes arising from these terms shall be resolved exclusively in Singapore courts.


12. Contact Information

If you have any questions or concerns about these Terms of Use, please contact us:

Urban Flow Hub
Valley Point Shopping Centre
491, 02-02 River Valley Rd, Singapore 248371
Email: [email protected] Phone: +65 8807 0207

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Use.